Returns & Exchanges
We want you to love every sip of our coffee, but if something isn't right, we are here to help. Due to the perishable nature of our products, we offer resolutions for damaged or incorrect items within 30 days of purchase.
1
Check Your Order
Inspect your coffee bags and merchandise upon arrival to ensure everything is correct and undamaged.
2
Contact Support
Email our support crew with your order number and a photo of any damaged items or shipping issues.
3
Receive Authorization
Our team will review your request and provide a return authorization or process a replacement shipment immediately.
4
Enjoy Your Brew
Once your replacement or credit is processed, sit back and wait for your fresh batch of high-voltage caffeine to arrive.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing